Automating subscription billing for a growing SaaS company
Kenyan SaaS Provider
Challenge
A fast-growing SaaS company was managing 500+ subscriptions manually via spreadsheets, leading to missed renewals, billing errors, and 15+ hours of finance team time each month.
Solution
Deployed Tuzidi Billing with automated renewal cycles, dunning workflows, and a customer self-service portal integrated with their existing CRM.
Result
Billing operations were fully automated within six weeks. The finance team reclaimed significant time, and collection rates improved across all subscription tiers.
94%
Billing errors reduced
15+/mo
Finance hours saved
98.5%
Collection rate